At Jasn Collections Store, we strive to ensure your shopping experience is smooth and hassle-free. Please review our Cancellation & Refund Policy carefully to understand your rights and obligations.

Order Cancellation

• You may cancel your order within 24 hours of placing it, provided it has not yet been processed or shipped.
• Once an order has been shipped, it cannot be canceled. In such cases, you may request a return after delivery (as per our Return Policy).
• To cancel your order, please contact us immediately at Jasn.collections@gmail.com or call +91-9807559655.

Refund Policy

• Refunds are issued only for eligible cancellations, returns, or defective products as outlined in our Return Policy.
• Approved refunds will be processed within 7–10 business days to the original payment method used at the time of purchase.
• Refund timelines may vary depending on your bank, payment gateway, or card issuer.

Non-Refundable Items

• Items purchased on clearance or marked as “Final Sale” are non-refundable.
• Customized or personalized products cannot be returned or refunded unless defective.

Return & Exchange

• Products may be returned or exchanged if they are damaged, defective, or significantly different from the description provided.
• Returns must be requested within 7 days of delivery and should be unused, in original packaging, with all tags intact.
• Please refer to our Return Policy for detailed steps on how to initiate a return.

Contact Us

For cancellations, refund queries, or assistance, please reach out:
Jasn Collections Store
Email: Jasn.collections@gmail.com
Phone: +91-9807559655
Address: Lucknow, Uttar Pradesh
Website: jasncollections.com

Last updated: June 23, 2025